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Account details lost
Situation 1You've forgotten your trader password.Solution: contact our support team for assistance via any means of communication, specifying your account number and code word. In addition, specify the new trader password you would like to...
Account history displaying
To view your trading history, right-click on the “Account History” tab and select “All history” in the drop down menu.
Account type change. Eurica/Standart
You can switch the type of your account from Standard/Eurica to Eurica/Standard in your Client Cabinet. To do this, you need to enter the login and password to your trading account opened with the InstaForex company. In the menu of the Cabi...
No email confirming account opening
The problem can be caused by one of the following reasons:1. You have entered the wrong mailbox during registration.2. You have installed SPAM filters on your mailbox, mistakenly blocking our mail.3. Your mail does not work (letters from ot...
Minimum deposit
The minimum deposit amount is $1....
Minimum withdrawal
The minimum withdrawal amount for e-wallets and bank credit cards is $ 1, including the commission, via wire transfer is $ 300, the minimum withdrawal to the Bitcoin wallet is 0.000118 BTC, to a LiteCoin wallet is equivalent of $3. The exch...
Problems with depositing/withdrawing funds
In case a partial sum was transferred or other problems concerning deposit and withdrawal arise, please send a request to support@mail.instaforex.com.In the request, you need to specify your account number along with a code word and provide...
Commissions
No commissions are charged for withdrawal and replenishment, however, it must be borne in mind that the commission of the payment system itself (when transferring via EPS) or the bank's commission (when crediting and withdrawing by bank cur...
Canceling of withdrawal
If you have requested money withdrawal but the request is still being processed, you can cancel this withdrawal by clicking on the link: https://secure.instaforex.com/en/cancel-withdrawal.aspxYou can also contact the Finance Department:E-Ma...
Delay in deposit/withdrawal of funds
Late withdrawal or replenishment of funds can have many different reasons. But very often this happens not through the fault of the company, but due to some external factors.Some of the most common reasons for delays are:- finding the site...
Taxation
InstaForex Company does not come as a tax agent and does not provide data on clients' earnings to the tax authorities. In practice, trade taxation in the Forex market mostly depends on what method is used for withdrawal from a trading accou...
Time of depositing/withdrawing funds
Deposit transactions via Neteller processed instantly, via Yandex.Money within 3 hours. Money transfers from Visa/MasterCard cards are processed over the time interval from 0 up to 24 hours depending on the method of payment. Cash deposits...
Bank card verification
If you top up your trading account with a credit card, you must verify it by uploading copies of the front and back sides of the credit card in the Verification > > Verify card section of the client area.The requirements for a bank card ver...
Forex calculator
Notification:The value of a pip is calculated on the basis of the current rate of a given currency pair.Please note that 1 lot of InstaForex is equal to 10,000 units of the base currency.You can find below a formula to calculate the value o...
Methods to withdraw and deposit finds
InstaForex offers its clients a wide range of ways to fund their account. The current list of systems for replenishment / withdrawal is reflected in the Financial transactions section . The procedure for depositing funds is as simple as pos...
Changing Payment Requisites
To change payment requisites in your Personal Account, please follow these steps: Go to your Personal Account at linkLog in using your trading account number and Trader password.In the left menu, select "Financial Operations".In the "C...
Exchange rate conversion
How does InstaForex exchange rate converter for deposits and withdrawals differ from other forex brokers?If you replenish your account in a currency that differs from your account one, the company uses the current market rate. The informati...
Account protection
Bank-level security of a trading accountAny client can protect his/her trading account against hack attacks enabling the service of SMS code. It includes the request of one-time SMS code for every withdrawal. So a trader gets 100% protectio...
InstaForex ECN trading
InstaForex is an ECN broker providing qualitative trading services on the Forex market. Cooperation with major market makers and brokers complete with large customer base provide InstaForex with high liquidity and opportunity to make fast o...
Spread size
InstaForex uses fixed spreads on all trading instruments except of Major currency pairs, during the period of low liquidity (from 23:30 to 03:00 terminal time), the spread on some Forex Majors can be increased up to 10 pips;EUR/CZK, and EUR...
Account security
Such positive feature as bank-level security of a trading account was developedEvery client can protect his trading account from hack attacks by means of SMS-password service activation every time making a withdrawal. Thus, activating the S...
Providing analytics
Forex news is available on our website. Moreover, there is section containing Forex analytical reviews, you can find it on. Economic Calendar helps you to be aware of the main economic events of the world. Besides, you are able to subscribe...
Types of cent accounts
InstaForex offers clients an opportunity to trade on the Forex market using three types of accounts at once: Micro Forex, Mini Forex, Standard Forex. In order to make such a technology possible a nonstandard 10,000 lot was established, whic...
Complaints about trading platform
In accordance with paragraph 5 of the InstaForex Companies Group public offer agreement, when contentious cases occur, the Client is entitled to file a claim with the Company. Claims are accepted within two working days from the date the pr...
Cent accounts
International online broker InstaForex offers its clients the opportunity to trade on the Forex market using accounts, the currency of which is expressed in the US Cents.Cent.Standard and Cent.Eurica account types are meant for beginning tr...
Trading servers
At the moment trading system of InstaForex includes 11 trading serves, 9 are for live accounts and 2 for demo accounts. Servers in the USA:InstaForex-USA.com (choose in the list of servers, or type in InstaTrader settings - InstaForex-USA.c...
InstaForex lot size
InstaForex provides an opportunity to trade on Forex using three types of accounts in one: Micro Forex, Mini Forex, and Standard Forex. In order to make it possible, the company came up with a non-standard 10000 lot, which at the trade of 0...
Balance
Balance is a cumulative financial result of all completed transactions and deposits/withdrawals of funds to/from the trading account.
Account history
Account history is a record of all the activity in the trading account, including completed transactions and non-trading operations.
Expert advisor
Expert advisor is a program developed for managing a trading account written in MetaQuotes Language 4. The program sends requests and orders to a server through the client's trading platform.
Receiving the prize won in the Real Scalping contest
1. The winners should open and verify accounts within 30 consecutive days after the contest results are announced.2. The prize funds will be credited to a verified live trading account of the client.3. The winner acknowledges that any activ...
Special trading conditions for the Great Race contest
Trading conditions applied to accounts participating in Great Race 2020 are the following:1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 100,000 USD for all participants and cannot be ch...
Special trading conditions of the Lucky Trader contest
1. A contestant receives a DEMO account after registration in the contest.2. The minimum deposit is 30,000.00 USD or all participants and cannot be changed.3. Leverage is 1:500.4. All orders opened at non-market prices are subject to cancel...
Closing trades on the contest account
All trades will be closed at market price during the weekend.
Special trading conditions of the FX-1 Rally contest
1. A contestant receives a DEMO account after registration in the contest.2. The minimum deposit is 40,000 USD or all participants and cannot be changed.3. Leverage is 1:500.4. All orders opened at non-market prices are subject to cancellat...
Terms for data verification
We usually verify accounts within three minutes, but in some cases, the process can take up to 24 hours. The actual review time depends on the workload of the specialists, but we do everything possible to ensure the verification process goe...
Benefits of verification
Account verification is necessary to confirm the customer’s identity. Customers with verified accounts have access to a wider range of deposit methods as well as to bonuses offered by InstaForex.
Necessity of verification
According to the Public Offer Agreement accepted by the Client when registering an account with InstaForex, verification of a trading account is optional. However, the Company has the right to request the Client to confirm the validity of t...
Restrictions for non-verified accounts
Yes, you can still deposit and withdraw funds if your account is not verified. However, some payment methods such as bank cards/wire transfers are available only for verified accounts.
List of documents for verification
The list of documents accepted for every verification level can be found in the For Traders section of the InstaForex website Trading account verification. One document from the list is sufficient to verify the account at any given level....
Benefits of second verification level
After passing the second level of verification, you get access to the following benefits:- bonus programs (100% Bonus and Coupon Bonus);- possibility to win a prize for taking part in contests;- deposit/withdrawal of funds through bank card...
Size of uploaded files
The total size of the files uploaded for each level of verification should not exceed 25 Mb. The resolution of the image should be at least 400 pixels.
Rejection in document verification
Check your status in the Client Area in the Account Verification section and carefully read the letter with verification results that was sent to your email. To successfully complete the verification process, follow the recommendations sent...
File upload error
If an error occurred or nothing happened when you were uploading your documents, try to do the following:try to verify your account using another Internet browser;clear cookies and cash on your browser;check the total size of the files (it...
Benefits of different verification levels
The second verification level confirms the identity of an account holder. After passing the second verification level, the Client gains access to all services of the Company.
Ways of verifying client's identity
In most cases it will be enough to upload the photo of your ID and Proof of Address to verify an account. You can check the list of the documents accepted for verification for your country here.If you cannot provide the copies of the docume...
Requirements for verification documents
All the documents uploaded for account verification must meet the following requirements:1. The photo must be clear and in color.2. The image must have a two-page spread, including all edges and corners:• photos of both sides of an ID card...
Personal data security assurance
According to the Public Offer Agreement, the company guarantees that the client’s personal data and especially the client’s identity documents are considered confidential and shall not be disclosed to any third party.As an extra protection...
Display of verification status
After you upload documents for verification in your Client Area, you will see the status telling you that the documents are uploaded and accepted for consideration. Besides, we will email you a confirmation that your documents are received....
Verification by email
If you cannot upload your documents in the Client Area, you can email them to the Verification department at verification@mail.instaforex.com You need to provide your account number and the code word in an email. You can find the code word...
Third verification level
After you pass two levels of verification, the field for uploading documents to the third verification level will appear in the Verification section of the Client Area.The third level of verification is an optional procedure for all account...
Benefits of third verification level
The third verification level is required for the clients who need to withdraw profits received with the use of some no deposit bonus types. If you are required to pass the third level of verification, you will see a message about it on the...
Failure to accept a client's photo for verification
Most frequently, photos are declined because they are too dark or the data in the document is impossible to read.There is no need to take a full-length or waist-high photo. To take a high-quality photo, hold the document in your hand at fac...
How to verify account via InstaVerify?
You can use the InstaVerify app compatible with both Android and iOS.You can take a photo of a document or upload its photo from the memory of your mobile phone. After that, you should send it to InstaForex Verification Department.In the a...
Editing uploaded files
If the photo of the document is on your PC, then right-click on the file and select Properties to check its size.You can change the file size using Paint, a standard desktop drawing software (open the document through this program and click...
Limited verification
Please note that if you are planning to deposit/withdraw funds using a bank card or a wire transfer, then previously accepted documents for account verification do not meet the requirements of processing systems.To repeat verification, plea...
Limitations on payment document verification
You might have uploaded a screenshot. Electronic documents are accepted only in PDF format.Make sure that you do not violate the laws of your country, providing electronic documents. You may check up the list of accepted documents, followi...
Refusal of reverification
Rules for accepting documents by payment systems have been tightened up. That is why the company may ask its clients to verify their accounts again if a deposit/withdrawal of funds is performed by means of a bank card or a wire transfer.The...
Editing personal data via support service
To edit the data, please send a request to the email support@mail.instaforex.com. In the email, you should specify the issue and your code word. You can find the code word in the email that was sent after the account registration with the s...
Verification validity duration
Documents provided for verification must be valid at the moment of request. The day a document expires, the verification status of your trading account is automatically reset to zero.Your identity document should expire no sooner than six m...
How to upload documents?
Please make sure that files uploaded for verification have the right format. Accepted file types are .png, .jpeg, .jpg, .gif and .pdf. The total size of the files should not exceed 25 Mb and the resolution should be more than 400 pixels.Log...
Minimal deposit for MT5 accounts
The minimum deposit is $1. ...
Bonus for registering with MT5
Can I receive a bonus on an MT5 account? Yes, the bonus program is available for MT5 accounts as well.
Leverage for MT5 accounts
You can choose leverage from 1:1 to 1:1000 for MT5 accounts.
Client Area for MT5 accounts
The client cabinet for MT5 accounts is available. You can use all the features of the client cabinet.
Transferring funds between MT4 and MT5 accounts
The transfer between accounts for MT5 accounts is available on the Money withdrawal section of the main website via "Transfer between accounts" method....
Eurica accounts for MT5
No, Eurica account type is not available at the moment. This type of an account will be offered to MT5 account holders in the near future.
Currencies of MT5 accounts
At the moment, you can open MT5 account deposited only with US dollars.
Affiliate commission on MT5 accounts
We are pleased to announce that the affiliate program is now available for MT5 accounts.
Segregated accounts for MT5
No, this service is not available for MT5 accounts.
InstaRebate for MT5 accounts
No, MT5 accounts can not be registered with the InstaRebate system.
Currency of StartUp Bonus account
Only USD accounts can participate in the bonus campaign.
What accounts are allowed to participate in StartUp Bonus program
A Standard account is opened by default, but you can change an account type in Client Cabinet anytime.
Withdrawal of funds from bonus account
Yes, you can withdraw the funds that you deposited anytime without restrictions.
How to receive 100% Bonus
To get the 100% Welcome Bonus, please open a trading account of Standard type in USD, US Cent, EUR or EUR Cent currency, pass the account verification, deposit it and fill the 100% bonus form at "For traders" - "Trading conditions" - "Insta...
How to change account type?
You can change the account type in the Client Area in the Account Settings> Personal Information section.
How to change the leverage?
You can change the leverage in the Client Area in the Account Settings > Personal Information section.
How to change trader password?
You can change the trader password in the Client Area in the Account Settings > Personal Information section.
How to change investor password?
You can change the password in the Client Area in the Account Settings > Personal Information section.
How to reset a PIN number?
To recover your PIN, you need to go to Account Settings > Personal Information.To recover your PIN, you should:- upload a scan/photo of your identity document;- indicate the code word;- determine the most convenient time for you to talk.* O...
How to recover the code word?
To recover the code word, you need to send a request to the customer support department at support@mail.instaforex.com. Your email should contain: - account number;- new code word;- attached scan/photo of your identity document;- the most c...
How to reset a password?
To recover the trader password, you need to send a request to the customer support department at support@mail.instaforex.com. Your email should contain:- account number;- new code word;- attached scan/photo of your identity document;-the mo...
How to activate SwapFree?
You can activate the SwapFree service in the Client Area under Account Settings > Personal Information.Please note that the trades must be closed to activate the SwapFree service....
How to link account to another one?
You can link an account to an existing account in the Client Area under the Attached Accounts section.Please note that all personal account data (except for the email address and a phone number) must fully match in all the accounts. This in...
How to open a demo account?
In order to open a demo account, you should:- follow the "For beginners" - Open Demo account section;- fill the form at the page by entering:* account owner's full name;* e-mail;* phone number;* country;* account currency;* amount of the ac...
How to open a live account?
In order to open MT4 trading account, you should:- follow the "For traders" - Account opening section;- read the Public offer agreement and accept it by clicking on the "Accept terms of agreement and confirm that I an 18" button;- fill...
The main trading conditions of the InstaForex Sniper contest
1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 10,000 USD for all participants and cannot be changed.3. Leverage is 1:500.4. Orders opened at non-market prices are subject to cancellatio...
Special trading conditions of the InstaForex Sniper contest
1. A participant receives a DEMO account after registration in the contest.2. The minimum deposit is 10,000 USD for all participants and cannot be changed.3. Leverage is 1:500.4. Orders opened at non-market prices are subject to cancellatio...
How many accounts can be used with one Club Card?
InstaForex Club Card can be attached only to one account, but you will be able to attach it to several accounts in the near future.
Server crash/connection issues
1. If the server error occurred due to the company’s fault and you sustained losses due to the error, you have the right to send a complaint to the company. Complaints are accepted within two working days from the moment when the case occur...
Basic questions about trading conditions
Can I trade CFDs on American shares in a demo account? A demo account does not provide CFDs trading. In order to trade CFDs, you should open a live account According to the website, a 6% annual interest rate is accrued on th...
Methods to withdraw and deposit finds
InstaForex offers a wide range of payment methods. The process of funding a trading account is quite easy and will not take much time: 24 hours for a bank card transfer, 2 minutes for a transfer via payment systems, 1-3 days for a ban...
Agreement with the company
How can I conclude a business contract with InstaForex?In accordance with the legislation of many countries, the conclusion of a contract in writing is not mandatory. Registering a trading account, you accept the Public Offer Agreement whic...
Account insurance
There is no company, which gives bank guarantees providing Forex services. InstaForex has hundreds of thousands clients all over the world and they trust the company. Some time ago we offered bank guarantee but due to the world financial cr...
Stop out
Stop out is an order generated by the server to force close a position in a trading account when the Margin level reaches 10% or less. To become familiar with the Stop out conditions, please follow "For traders" - "Trading conditions" - Acc...
PAMM account
PAMM (Percentage Allocation Management Module) is a trading account designed for trust management of investors' funds. The PAMM account enables beneficial cooperation between account managers and investors. With the PAMM system, profits and...
Locking
Locking is a type of a hedging strategy aimed at minimizing risks associated with changes in markets behaviour. The difference between hedging and locking is that hedging is used for different trading instruments, while locking is used for...
InstaForex affiliate programs
InstaForex affiliate program is a riskless method of making a profit with InstaForex. Forex brokers earn on spreads their clients pay to open trades. You can earn the part of the broker's profit if you become an affiliate and start attracti...
Terms of affiliate programs
Whatever type of affiliate program you choose, you will always have the following advantages:1. You make a profit on every client’s trade of 1.5 pips from the spread or 0.015% from each deal’s volume (depending on a client’s trading account...
Affiliate program reward
InstaForex is obliged to:* pay the 1.5 pip affiliate commission for forex major instruments.* pay the 1.2 pip affiliate commission for CFD instruments.* pay $20 affiliate commission for GOLD; $10 affiliate commission for SILVER.* pay 33.3%...
InstaForex referral program
Below are three methods aimed to attract new clients (referrals) so that they bring you profit by each executed deal:- Using affiliate link. Everyone who follows this link and opens a trading account then, becomes your referral.- Using affi...
Requirements for the Real Scalping contestants
1. Clients over 18 years old have a right to participate in the contest.2. The participants open a separate DEMO account to take part in each monthly contest.3. TThe participants should provide authentic data upon registration, including th...
The main trading conditions of the Real Scalping contest
1. A participant receives a competitive DEMO account after registration in the contest.2. The minimum deposit is 20,000.00 USD for all participants and cannot be changed.3. Leverage is 1:500.4. All orders open at non-market prices are subje...
Duration of 30% Bonus campaign
The promotion of receiving a bonus of 30% of each deposit made to the trading account started on 03.01.2010. The end of the promotion has not yet been established....
Withdrawal of profits gained from Welcome Bonus
The profit received using bonus funds from the moment of registration of a trading account, or from the moment the bonus funds are credited to the account, can be calculated proportionally between real funds and bonus funds on the account....
How to receive 30% Bonus
To get the 30% Welcome Bonus, you should fund your trading account and, after your deposit is credited, send a request here. Please note the bonus can be credited to your trading account not later than a week after you have funded your acco...
How many 30% Welcome Bonuses can be claimed
The Client has a right to get the 30% bonus each time he/she deposits funds to his/her trading account. The amount on which a bonus can be accrued is equal to difference between deposits and withdrawals.
Requirements for the Great Race contestants
1. Owners of InstaForex accounts can take part in all steps of the contest.2. Each participant should be registered on the InstaForex website.3. The participants should provide authentic data upon registration, including the full name as it...
Determining the winners of the Great Race contest
1. All trades of the contestants are automatically closed at current prices at the end of each step of the contest.2. The owners of the largest deposits are declared the winners.3. If the results of the contest show that two contestants hav...
Receiving the prize won in the Great Race contes
1. The winners should open and verify accounts within 30 consecutive days after the contest results are announced.2. The prize funds will be credited to a verified live trading account of the client.3. The winner acknowledges that any activ...
Requirements for the Lucky Trader contestants
1. Clients over 18 years old have a right to participate in the contest2. Each contestant should be registered on the InstaForex website.3. The contestant opens a separate DEMO account to participate in each two-week contest.4. The contesta...
Receiving the prize won in the Lucky Trader contest
The winners should open and verify accounts within 30 consecutive days after the contest results are announced. The prize funds will be credited to a verified live trading account of the client.The Company will send a notification to the pa...
Contests and trading accounts
You do not need to open a live account to participate in a contest.
Incorrect account registration
InstaForex does not delete trading accounts therefore we recommend that you use only one of them and you will not be disqualified.
What account currency is required for taking part in the PAMM-system?
Only the U.S. dollar trading accounts can be registered in the PAMM system for now.
Can there occur a situation when a refund request by the investor can cause Stop Out immediately on the PAMM-trader's account?
If the investors' share on the trader's account exceeds 90% and there are few of them or just one investor - then such situation can happen. But the PAMM system accepts funds for managing from hundreds of PAMM investors providing the possib...
I am a PAMM-investor and I've sent the investment request. The PAMM-trader did not accept it and did not refuse from it as well. When the investment amount comes back to my trading account?
If the PAMM trader is inactive during 72 hours (3 days) after receiving the request, the invested sum will return back to your PAMM investor trading account.
Can a PAMM-Trader disactivate the PAMM-service (refuse from participation in monitoring)?
Unfortunately, you cannot deactivate this option. However, if you want to register with the PAMM system as another participant (PAMM investor or PAMM trader, or vice versa), you just have to open a new trading account. InstaForex does not s...
If the investor replenishs his account, receives bonus and then invests funds in the trading accounts will the bonus be cancelled?
If, when investing funds, the total amount of bonuses received (the amount of bonuses taking into account canceled bonus funds is taken into account) on the account exceeds 30% of the amount of the current free real funds of the PAMM invest...
Requirements for the FX-1 Rally contestants
1. Owners of InstaForex trading accounts can take part in the weekly contest.2. Clients over 18 years old have a right to participate in the contest3. Each contestant should be registered on the InstaForex website.4. The contestant opens a...
Receiving the prize won in the FX-1 Rally contest
1. The winners should open and verify accounts within 30 consecutive days after the contest results are announced.2.The prize funds will be credited to a verified live trading account of the client.3. Prizes, unlike profits, cannot be withd...
Closing a ForexCopy Trading account
Yes, you can unsubscribe from the ForexCopy system at: Client Cabinet-> ForexCopy System-> Profile-> Deactivate account.
Chapter 9. Margin trading
In the previous chapter we compared work on Forex with the opportunity to earn from the buy/sell operations at an exchange office. It is obvious that Forex has a range of advantages that allow traders to take significant profit in a short t...
Chapter 12. Profits of Forex market players
As we have already mentioned, an individual trader gets access to Forex by means of a broker or a dealing company. Traders earn money via currency speculations. In other words, they close positions at a higher price compared to the price of...
How to receive 55% Bonus
Every Client of the company has the right to receive the bonus in the amount of 55% of his deposit to the trading account. The 55% bonus can be credited within the campaign’s effective period but not later than one week after the deposit is...
Rules of 55% Bonus withdrawal
The 55% bonus can be withdrawn only after BUY or SELL trades are completed. The total volume of the trades shall be equal to X*6 InstaForex lots, where X – the total volume of received bonuses (the total volume of all bonuses including canc...
Cancellation of 55% Bonus in part
In case of any withdrawal, which causes the total amount of all bonus funds (including cancelled bonuses) to exceed 55% of the free margin in the trading account, is followed by cancellation of the bonus part equaling the difference between...
Restrictions on withdrawing profits when trading 55% Bonus
The Company reserves a right at its discretion to calculate and distribute profit received with the use of bonus funds from the moment of registration of trading accounts, or from the moment of crediting of bonus funds to the account, in pr...
How to receive 55% Bonus
To get the Welcome Bonus 55%, please open the trading account of Standard type in USD, US Cent, EUR or EUR Cent currency, deposit it and fill the 55% bonus form at "For traders" - "Trading conditions" - "InstaForex bonuses" - 55% Bonus sect...
Participants in 100% Bonus campaign
Every InstaForex client is entitled to receive bonus in an amount equaling 100% of the deposited amount. This is a one-time bonus that cannot be credited to a trading account that had already received bonuses of other types. The 100% Welcom...
How often Welcome 100% Bonus is credited
The bonus is credited one time only on one trading account and cannot be credited to a trading account that had already received bonuses of other types.
100% Bonus could be cancelled after withdrawal
100% Bonus is cancelled at any withdrawal from trading account. Also, the bonus is cancelled automatically in case equity totals less than 120% of the bonus amount.
Withdrawal of profit equal to 100% Bonus amount
There is no limit on withdrawing the profit gained from the bonus, but the bonus is cancelled at any withdrawal from the trading account.
Determining a winner
1. The winners of the Contest are determined by a transparent internet voting carried out among the visitors of the contest`s website.2. The voting starts when a profile appears on the website of the Contest and continues till the end of th...
Voting in the Miss Insta Asia contest
1. The voting starts when a profile appears on the website of the Contest and continues till the end of the Contest. The website users, having a live trading account with InstaForex attached to the user's profile, have a right to vote for a...
Prize pool
The prize fund of the contest is 45,000 USD distributed among the winners the following way:- 1st place - 20,000 USD- 2nd place - 10,000 USD- 3rd place - 5,000 USDForex Lady - 5,000 USD.Insta Choice - 5,000 USD.This amount is distributed am...
How many Coupon Bonuses can I receive?
Every client can receive coupon bonus one time and on one trading account only. Also, a client should have high level of verification in order to obtain this bonus.
The Coupon Bonus canceled after withdrawal of funds
The Client agrees that in case of any funds withdrawal from his trading account, the bonus will be cancelled in full.
Profit from trading with the Coupon Bonus
The profits derived from the Coupon bonus can be withdrawn with the condition, that the bonus is cancelled in full amount after any withdrawal from trading account.
Frequency of card verification
You should verify your bank card only if you are going to use it for the first time to make a deposit. Once it is verified, you won’t have to repeat this procedure every time you replenish your trading account. However, should you wish to u...
Use of online cards
Yes, you can deposit and withdraw funds using an online card. For this, you need to verify the card in the Verification > Card Verification section of the Client Area. Alternatively, you can verify your card through InstaVerify mobile app f...
How to start trading IPO shares?
We offer trading on IPO shares via CFDs. It enables you to speculate on price changes in both rising and falling markets, providing you with flexibility in seizing trading opportunities.To start trading IPO shares, first of all you need to...
Do I need to verify an account to trade IPO shares?
Account verification is not needed for trading IPO stocks. However, verification may be necessary when funding your trading account, as some payment systems require it.
Cashback Service
The InstaForex cashback service is an opportunity to get back a portion of the commission from closed deals. Thanks to this program, you can refund to your trading account 5% and more from spreads, swaps, and commissions incurred during tra...
Rebate Service
The InstaForex Rebate Service is a unique program that refunds a portion of the spread* for every transaction made, regardless of its outcome. With this service, you can receive 1.5 points from each transaction, trading in your usual mode....
How can I join the campaign?
Legally capable customers over 18 owning live trading accounts with InstaForex Company may take part in the Campaign.In order to participate in the campaign, it is necessary to replenish an InstaForex live trading account with at least 3,00...
How can I get the Chancy Deposit?
In order to receive the prize, the winners should open and verify a trading account within 30 calendar days after the results are announced. The campaign administration will send you a notification by email and ask to provide the necessary...
Requirements for the InstaForex Sniper contestants
1. Clients over 18 years old have a right to participate in the contest2. The contestant opens a separate DEMO account to participate in each weekly contest.3. The contestants should provide authentic data upon registration, including the f...
Receiving the prize won in the InstaForex Sniper contest
1. The winners should open and verify accounts within 30 consecutive days after the contest results are announced.2. The prize funds will be credited to a verified live trading account of the client.3. The winner acknowledges that any activ...
Participation in campaign
In order to participate in the campaign, it is necessary to fund an InstaForex live trading account with at least 500 USD and pass registration here.After successful registration, you automatically become a candidate for the main prize over...
Main prizes
1. The winner can obtain one of the campaign main prizes only in one of the Company's representative offices in the Russian Federation (Kaliningrad, Moscow, and St. Petersburg). The prize can be delivered to any part of the world based on t...
Who can get the Club Bonus?
Every owner of InstaForex Club Card has a right to receive the Club Bonus on his/ her trading account.
How many Club Bonuses can I receive?
The Club Bonus can be credited after every replenishment of the trading account.
How is the Club Bonus credited?
The amount of the credited Bonus depends on the trading account surplus. * Thus, the credited Bonus will be equal to:Surplus is < 500$ - 1% of surplusSurplus is 500-1000 – 2%Surplus is 1000-1500 – 3%Surplus is 1500-2500 – 4%Surplus is 2500-...
How can I get the Club Bonus?
To get the Club bonus, you should fund your trading account and, after your deposit is credited, send a request here.
How to receive the prize
1. The winner can receive the prize at the representative office in Kaliningrad or Moscow, Russia, as well as anywhere in the world on agreement.2.The winner can receive the prize only after ID validity is checked and the Acceptance Certifi...
Choosing a winner
The winner of the Ferrari InstaForex contest will be determined according to the following scheme: the winner is selected on the basis of the last 5 digits of a trading account, no matter if it contains 5, 6, or 7 digits. If these 5 digits...
